Returning an item bought from 1000 Kingdoms is easy, hassle-free, and free of charge.
Read the details below to make sure your purchase qualifies for a return.
30 Days Return Period
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and original packaging included in the return.
Returns are easy as we include a return shipping label with every order. This return label can be found in an envelope inside your package.
Please notify us of the return by e-mailing hello@1000kingdoms. This will help us to identify your return, process the return payment, and close the case, more quickly.
Damages and Issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to make an exchange is to return the item you currently have, and once the return is accepted, make a separate purchase for the new item.
You will receive a notification once we have received and inspected your return. Once approved, you’ll automatically be refunded your money via the original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.
If you have any questions please email us at:
If you have any questions about shipping or cannot locate your delivery, please email us at: